Privacy Policy

The company MAD PROJECT undertakes to comply with EU Regulation 2016/679 that came into force on 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of data. The following policy explains how MAD PROJECT collects and processes your personal data and for what purposes.

M.A.D PROJECT Privacy Policy 

MAD PROJECT keeps some of your data securely for purposes concerning you. 

We use your personal information to improve your customer experience while protecting your data. Your personal information will be automatically deleted if your BOLIDSTER account has been inactive for 3 years. 

At MAD PROJECT, we 100% protect our customers’ confidential data as well as that of visitors to our website

Here we explain how we use your data and why. 

For more information please contact our customer service department at: 

Why do we collect personal information?

M.A.D. Project may collect and use users’ personal information for the following purposes:

  • To improve the service provided. The information you provide helps us to respond to your requests in the most efficient manner possible, and contributes to improving the quality of services provided by M.A.D. Project.
  • To personalize the user experience. We may use general information to understand how our users use the services and resources provided on our Site, in order to make navigation more fluid and intuitive.
  • To improve our Site. We may use the feedback you provide to improve our products and services and the information about them on the Site.
  • To send occasional e-mails. We may use the e-mail address to respond to users’ questions and requests. If the user chooses to subscribe to our newsletter, the user will receive e-mails which may include company news, updates, information about related products or services. If at any time the user wishes to unsubscribe from the newsletter, we include detailed unsubscribe instructions at the bottom of each e-mail. The user may also contact us via email at if there is a problem.

What information is collected?

Personal identification information. We may collect personal identification information about the user, which allows us to identify the user, either directly or indirectly. This information may include, among others, name, email address, postal address, telephone number, IP (internet protocol) address.

Non-personal identification information. We may also collect non-personal information about the user when he or she interacts with our Site. This non-personally identifying information may include your language, gender, browser name, computer type, and technical information regarding the means of connection to our Site, such as operating system, Internet service providers used, and other similar information.

How is data collected?

We may collect data in a variety of ways, including, but not limited to, when the user creates an account on the Site, makes a purchase, fills out a form, participates in an online promotion, game or contest, registers his or her product, subscribes to the newsletter, participates in our social networking activity or when using other activities, services or resources made available on the Site.

How do we use your contact information and name?

Your identity and your postal and email addresses are necessary to send you your orders. This information is also useful to us in order to send you information by email (updates of your order, delivery information…). Your contact information is necessary for us to detect fraud and to protect you against it.

Your payment information 

At MAD PROJECT we pay attention to the security issues concerning payment on the Internet. Bank data is processed and stored only by our two partners Stripe and Paypal and is never in the possession of MAD PROJECT.

How do we protect your information?

MAD PROJECT is committed to making the biggest possible effort to preserve the confidentiality, integrity and security of your personal data by having a secure computer environment and by applying appropriate measures to prevent unauthorized disclosure.

Access to your personal data is authorized only to our employees who need this data to carry out their jobs. When personal data is processed by third parties (in particular in connection with marketing, promotion, data enrichment, digital), these third parties are subject to a contractual obligation of confidentiality and security of personal data.

Sharing your information

MAD PROJECT does not sell your personal information (including your name, address, e-mail or credit card information) to third parties.
In order to provide you with the best possible service, we share your information with the companies handling your order such as :

  • The professionals responsible for operating our site (digital partners).
  • Police authorities and fraud control agencies who help us prevent fraud.


What is a cookie?

They are files installed on your computer or smartphone. They allow us to store information relating to your browsing on our site. A cookie file allows its transmitter to identify the terminal in which it is stored, subject to the choices you will have expressed regarding cookies, which you can modify at any time.

What are cookies used for?

We use exclusively on this site statistical cookies that allow us to count visits and sources of traffic to our site, and to measure and improve performance. They show us which pages are most and least popular and how visitors move around the site.

How do we manage cookies?

You can refuse to give your consent or restrict or block cookies. If you do this, your navigation will be more difficult and certain features will not be accessible.

You can adjust your browser settings to receive a warning before cookies are stored.

We suggest that you visit this guide to restricting cookies by browser.

We also offer you a tool to manage your cookie settings:

How long do the cookies we use last?

Cookies have a limited life span of thirteen months after they are first deposited in the user’s terminal (following the expression of consent).

If you have any questions about our cookie management policy, you can contact us at this address:

Storing your information

We store your information throughout the duration of your account. After 3 years of inactivity on your BOLID’STER account, we will delete your account and your personal information. Your information is also kept for legal or regulatory obligations, to settle disputes, prevent fraud and abuse or apply our terms and conditions.

What are your rights regarding your personal data?

You have :

  • The right of access which allows you to know if data concerning you is being processed and to obtain this data in an understandable format. It also allows you to check the accuracy of the data and, if necessary, to have it corrected or deleted.
  • The right of correction, which allows you to correct inaccurate data concerning you or to complete data in relation to processing purposes.
  • The right of opposition, which allows you to object to the use of your data.
  • The right of deletion which allows you to obtain the deletion of your data.
  • The right of transfer which allows you to recover part of your data.

You can access your information via the Site, in the “my account” section or contact us directly by email at specifying: the process(es) concerned by your request and the right(s) that you wish to implement. You will also need to provide us with a copy of your identity document (e.g. passport).

If, you consider that we have not responded to your request, you may contact the CNIL:

Data protection contact

If you have any questions about this Privacy Policy, the practices of the Site, or your dealings with the Site, please contact us at or send a letter to

M.A.D. PROJECT “ Support client “
48 rue Chantecrit
33 000 Bordeaux


MAD PROJECT accepts no responsibility for any difficulties in accessing its website or interruptions in the connection. The company MAD PROJECT cannot be held responsible for any damage or virus that could infect your computer or any computer equipment, following use of or access to the site or from downloading anything from this site. MAD PROJECT will not be held responsible for direct or indirect damages, commercial or not, resulting from the use of the site. The company provides the information on the site for purely informative purposes. MAD PROJECT strives to control the accuracy of the information and to keep the site up to date. However, no guarantee is made concerning the accuracy, precision, updating or exhaustiveness of the information made available on the site, nor its suitability for a particular purpose. Furthermore, MAD PROJECT reserves the right to modify the content of the website at any time and without notice. MAD PROJECT cannot be held responsible for the consequences of such modifications. Similarly, MAD PROJECT reserves the right to interrupt or suspend all or part of the functionalities of the website at any time and without notice. The site may contain links to other sites. MAD PROJECT is not responsible for the content of those sites or their practices in terms of privacy.

Applicable law

The present conditions are governed by French law. The company MAD PROJECT reserves the right to take legal action against persons acting in a manner that may be considered illegal or unlawful or contravene these provisions.